We understand clients occasionally need to change or cancel their appointments. Should you need to do so we ask for at least 24 hours notice or a fee of £25.00 will be charged for late cancellation or no shows. We sadly can not fill these appointments at late notice so this is the reason we have this fee regardless of circumstances. For new guests having a colour service we take a £25 deposit. We require notification of at least 24 hours otherwise you will loose the deposit. Thank you for your understanding..